FAQ
Where do you ship to?
Australia wide!
The United Kingdom
Ireland
How much does shipping cost?
- Standard Delivery: 3 - 6 working days,
- FREE on orders over $50
- ($8 flat rate for orders under $50)
- Express Delivery: 1 - 2 working days, $15
- International Standard Postage (6 to 27 business days):
UK - £14.00
Ireland - €15.95
Where is my order shipped from?
Your order will be shipped direct from our home in the Gold Coast. All orders are shipped through AusPost or Sendle.
How long does shipping take?
Our aim is to get your order processed and dispatched within one business day. Due to the delay affects from the past 2 years, shipping may take a few extra days in some cases. We apologies for any frustration if this happens!
What are your towels made from?
The towels are made from microfiber material and woven into a suede fabric which is fast drying and has antibacterial properties.
What makes your towels different from normal cotton towels?
• They dry in half the time of a normal cotton towel and don’t hold bad smells.
• The towels can also absorb almost a litre of water!
• Rolled up they are the size of a 600ml bottle so very compact when traveling!
• They resist sand
What is your return address?
P.O BOX 3677
LOGANHOLME,
QLD, 4129
What sizes do you have?
Our Sand-Free Beach towels come is two sizes. 160x80cm and a massive 200x90cm for all the extra tall people out there.
What payment methods do you offer?
- Visa/Master Card
- Apple Pay
- Paypal
- Google Pay
- AfterPay
- OPay
Do you sell other products?
Yes, we also sell a range of ponytail and men's hats. We will be looking into other products in the near future.
Where are your products designed and made?
Our towels are designed by our amazing freelancer from Sydney, Bettina! We love her work so much!
Yes our towels and hats are made in China! We love our Chinese manufacturer! We understand that a negative stigma is sometimes attached to the 'Made In China' tag and having poorly produced products. China's technology has come a long way in manufacturing over the last 20 years and a lot of the worlds most common products are produced in China, in top quality to! Sure, some products made in China might be shonky and of poor quality, but it is also the case in any country that manufactures. What counts is the quality of the factory you choose to work with, no matter the location. After months and months of sampling we chose our factory based on quality and it just happened to be located in China. Plans for our future products will be sourced from many different countries. :)
